Dizzy's Flat Rate Shipping
All US orders ship with Dizzy's Flat-Rate Shipping and are sent via USPS First Class or Priority Mail. Most orders are delivered to your door within 2-4 business days - we love it when customers are amazed at how quickly their orders arrive!
Please note though that the USPS does not guarantee delivery times and there may be mail delivery delays during busy holiday seasons.
Dizzy offers FREE shipping to APO, FPO and DPO addresses for our military personnel. Delivery times will vary but normally take 10-15 days to most locations.
Orders placed before 1PM Eastern Time ship the same day.
We know you're excited to receive your order, so we do our very best to ship the same day you place your orde. It may take some extra time to get your order out the door on the weekends, during special events or if there is an issue with the order. You'll receive an email with tracking information as soon as your order ships.
$5 credit towards international shipping.
International orders are also shipped via USPS First Class or Priority Mail. We're always looking for ways to help our customers save on shipping costs, but unfortunately Dizzy's Free Shipping does not apply to orders outside of the US. However, we do offer a $5 credit towards international shipping fees for orders of $75 or more. Delivery may take 6-10 business days or longer in certain cases.
Please note that we are not responsible for any duty or charges incurred at the destination country.
- Can I track my order?
- Yes, shortly after we ship your order, you will receive a notification email with a link to track your order. Tracking numbers are also available in your order history if you signed in with a Dizzy Sheep account when you placed your order.
- Where is my order history?
- Your order history is available with your account information .
- Help! I tried to track my order the USPS.com site and it doesn't show any tracking data.
- Sometimes the USPS tracking database is slow to update. You may want to check back again later in the day.
- Do you offer expedited shipping options?
- We don't currently offer overnight or other expedited shipping options. Please let us know if you'd be interested in this option or have a special request for your next order.
- How do I ship return items?
- We do accept returns on most items, and we even cover the cost of return shipping if we made a mistake with your order. Please check the return policy for additional details.
- Where are you located?
- The House of Dizzy is located at 350 W Commercial St, East Rochester, NY 14445. This is also where you should ship returns after contacting us to make arrangements.
- Do you guarantee delivery times?
- No, unfortunately we cannot guarantee delivery times and neither can our local post office. However, for a good estimate you can check the USPS Priority Mail Delivery Map and enter our origin zip code 14445.
- I have more questions or would like to contact you…
- We love hearing from our customers! Feel free to contact us at any time.
- Trusted Online Since 2008
29,000+ Super Satisfied Customers
45,000+ Orders Shipped Amazingly Fast
- Daily Dizzy Deals
- Special deals on your favorites every day, plus a great way to discover new yarn!
- Dizzy's Fast Fulfillment
- Typically delivered within 2-4 days from the time you place your order!
- Quality Products & Expertise
- We knit, crochet and spin with the same high quality yarn, fiber and tools that we sell and stand behind every purchase.
- Easy Return Policy
- We hope you love your purchase, but if not, you have a full 365 days to return most items!
- Great Customer Service
- We go above and beyond to deliver a great online shopping experience!
- Family Owned and Operated
- Support a family owned small business - your local yarn shop, online!
- Cast of Crazy Characters
- Keep up with Dizzy Sheep, Fred T. Gargoyle, Nameless Alpaca and the rest of the gang and their fun adventures in our Blaaag!
- Authorized Reseller
- We order direct from suppliers and distributors. We're also a PayPal Verified Seller and a Google Trusted Store.